HranaJanto.com and the
Shipping | Payments | Satisfaction | Privacy | Licensing
We ship nearly all our products to customers in the continental U.S. via First Class post, which is included in the product price. We usually ship orders the same week they arrive (Credit Card, PayPal, money orders), but must wait 2 extra weeks for personal checks to clear before shipping. Shipping is delayed when the office is closed, usually the last 2 weeks of August (a notice will indicate this on the web site).
We now accept payments by Visa, MasterCard, American Express, Discover, PayPal, personal check, and money orders. Personal checks take an extra 2 weeks to clear, and any returned check fees are the responsibility of the sender (e.g. $35 extra, so please be careful). Credit Transactions will show up on your bill as "Moon Mayde Studios". Refunds will be made to same credit cards as the purchase, or personal check / PayPal for other purchases.
Our goal at HranaJanto.com is 100% customer satisfaction. If you are not satisfied with artwork purchased at HranaJanto.com, return it to us within 30 days (in the same or equivalent packaging) for a full refund. If your product arrives damaged, you can refuse to accept it (return postage for First Class packages is included), or if you find damage or flaws after you accept your package, let us know and we will replace it upon receipt of the damaged product.
If your order has not yet arrived or you have other questions about it, please contact us at .
HranaJanto.com respects the privacy of its visitors and does not share or sell private information to any parties, except as necessary in the course of necessary banking and credit transactions, or as required by law.
Use of Registration Information
HranaJanto.com requires your contact information in order to verify any problems with your order; we do not share this information with anyone. You may choose to receive occasional the occasional special announcements or seasonal speacial offers at Hrana's Goddess Gallery by checking the appropriate box on the order form or soon-to-be-implemented mailing list page. Users may opt out of — or opt in to — these promotional e-mail messages at any time.(See Opt Out/Opt In, below.)
Use of Order Information
When you place an order, HranaJanto.com requests information such as contact information, credit card number and address information. The contact information you provide is used to send you orders, and occasional updates. You can opt out or opt in at any time. (See Opt Out/Opt In, below.)
Your financial information is used for the sole purpose of billing you for products and services.
HranaJanto.com features robust security measures to protect the loss, misuse or alteration of information placed under our control. Currently, no personal information is kept on our web server, and all facilities used to process and bill customers are secured behind company firewalls and only transmitted via secure Internet connections using SSL for your protection. HranaJanto.com makes every reasonable effort to keep your private information secure.
Opt Out/Opt In for HranaJanto.com's Mailing List
HranaJanto.com sends out occasional mailings -- one to four per year -- and allows our visitors to opt out of receiving e-mail from us. To opt out of our mailing list you can send e-mail to be removed from our mailing list to . Also let us know if you have moved or changed e-mail addresses if you want to stay on our mailing list.
Correct/Update Personal Information
HranaJanto.com allows you to change or modify your personal information by sending us an e-mail request to .
Some pages on this site contain links to other sites. HranaJanto.com is not responsible for the content or privacy practices of sites other than HranaJanto.com, the Goddess Gallery, and GoddessOracle.com.
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NOTE: All Goddess images by Hrana Janto are Copyright 1991-2017 ~
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